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AI Transformation Partner

AI capabilities for the work your business needs to do.

We connect AI to the work your business needs to do. That means building agents that use your tools, automating processes across systems, making company knowledge accessible and equipping your people to work in new ways.

What we build

Six capabilities. Practical business outputs.

01

AI agents with custom tools and integrations

We build AI agents and the custom tools they use to retrieve information, process documents and carry out work across your systems. They choose the appropriate tools and involve your team when approval or judgement is required.

For exampleRetrieve customer records, update a CRM, create tasks, prepare proposals and coordinate work.

What you receiveAn AI agent, the custom tools and integrations it needs, defined permissions, completion checks and a record of its actions.

Explore capability
02

Workflow automation

Connect the steps, decisions and system updates that keep your business running.

For exampleEmail to ticket, enquiry to CRM, document to ERP and approval to action.

What you receiveA connected process with triggers, business rules, exception handling and a clear final output.

Explore capability
03

Knowledge assistants and employee copilots

Help your people find company information, prepare work and complete everyday tasks.

For exampleInternal search, onboarding guidance, research and report preparation.

What you receiveAn assistant using maintained company sources, with references and access matched to the user’s role.

Explore capability
04

Customer and voice AI

Give customers useful assistance connected to your service information and systems.

For exampleWebsite and messaging assistance, voice enquiries, order checks and booking preparation.

What you receiveA connected customer journey with relevant account context and an informed handoff when staff are needed.

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05

Document and data intelligence

Turn incoming information into structured records, useful insights and work your team can act on.

For exampleExtraction, validation, reconciliation and operational reporting.

What you receiveStructured outputs linked to source evidence, with validation and a review path for exceptions.

Explore capability
06

Custom AI software and integrations

Build the interfaces and connections that make AI part of your business.

For exampleInternal tools, portals, review consoles, APIs and system integrations.

What you receiveA usable interface and the system connections needed to operate and maintain the solution.

Explore capability

Useful actions

See the capabilities in action.

Connected workInput → Action → Outcome

A useful answer. A completed next step.

  1. 01Request“Where is my order?”Website enquiry
  2. 02Context & toolsRetrieve account, service policy and order recordCustomer records · Order system
  3. 03ActionCheck dispatch; update the service recordPermitted record update
  4. 04ResultSend a sourced status update; record completionIf unresolved: hand off context and attempted actions
Fictional sample: Maya asks for an update on order EX-1042. Illustrative journey; no live connection.
Connected workInput → Action → Outcome

From a new lead to a prepared next step.

  1. 01InputNew business enquiryForm · Email
  2. 02Context & toolsGather approved company informationResearch sources · CRM
  3. 03ActionStructure the record, prepare a proposal brief and assign a taskCRM update · Document draft
  4. 04ResultA prepared opportunity for the sales teamExternal messages follow agreed approval rules
Fictional sample: an enquiry from Northfield Studio. Illustrative journey; no live connection.
Connected workInput → Action → Outcome

Information ready for the next system.

  1. 01InputIncoming invoice and attachmentEmail · Documents
  2. 02Context & toolsExtract fields; check totals and supplier recordDocument reading · ERP lookup
  3. 03ActionRoute uncertain fields to review; accept validated recordsValidation · Exception queue
  4. 04ResultSource-linked data in the operational systemConfirmed system handoff
Fictional sample: supplier invoice INV-042. Illustrative journey; no live connection.

By business function

Where these capabilities fit.

Customer Experience

Service answers · Order checks · Booking preparation

Sales and Growth

Research · Proposal preparation · Follow-up tasks

Operations

Document intake · Exception routing · System updates

Finance

Reconciliation · Fee visibility · Traceable reporting

Workforce and Knowledge

Internal search · Onboarding · Report preparation

From opportunity to operation

How Xerovi delivers transformation, adoption and ongoing support.

  1. 01

    Strategic Advisory

    We assess your business, identify where AI can create meaningful value and define a practical roadmap for transformation.

  2. 02

    Solution Implementation

    We design, build and integrate AI solutions into your operations, working with your team to support adoption and a successful launch.

  3. 03

    Ongoing Optimisation

    We monitor performance, maintain integrations and deliver updates that keep your solutions reliable, effective and aligned with your evolving business needs.

Explore delivery and adoption

Delivered systems

Related work.