Knowledge assistants and employee copilots

Make company knowledge useful in the moment.

Give employees and customer-facing systems access to the information they need, with answers grounded in approved sources and permissions that reflect how your business works.

Practical applications.

01

Source-grounded search

Find policies, procedures and project knowledge with references.

02

Employee onboarding

Turn approved guidance into useful answers for new colleagues.

03

Research and reports

Prepare a draft from the sources the user can access.

04

Internal requests

Help a colleague prepare and route a correctly structured request.

Connected workInput → Action → Outcome

Find guidance. Prepare a correctly routed request.

  1. 01RequestHow do I arrange project access?Employee question
  2. 02SourcesRetrieve the current access policyRole-permitted knowledge
  3. 03PreparationReference the answer and prepare the requestRequired fields · Correct owner
  4. 04ResultEmployee reviews and submits the prepared taskEmployee checks the prepared request
Illustrative example using sample data.

Systems and delivery.

Company documents, knowledge sources and employee tools

We identify source owners, update frequency and role-based access. References make answers checkable; onboarding and feedback help the assistant stay useful.

What you receive

An assistant using maintained company sources, with references and access matched to the user’s role.

Evaluate source references, current guidance, permitted access and draft usefulness with the knowledge owner.

What we need from your team

Maintained documents, source owners, update schedules, representative employee questions and the role-based access rules.

Delivery, adoption and support